I think that the past successes on Haslab may have been misleading to the Hasbro people in charge of creating the presentation page for Heroscape.
Compared to the other products they crowdfunded, AoA is the best deal they're offering. It's a lot of plastic, on top of paying designers to develop and balance the characters, that they're offering at a price point far more reasonable than their other products. When I look at the others, such as the Ghostbusters or GI Joe, I'm a bit shocked. 19,062 people really backed the Ghostbusters one, which is something deliberately designed to look like a beat up piece of technology that doesn't actually do anything? I could instead put that money towards a PS5 which is an actually functioning piece of modern technology that doesn't look like I ripped the shell off of my lawnmower.
While Heroscape is a different type of product and so can't be marketed in the same way, as seen by the slow progress we've seen, I can understand why the Haslab people would have thought this would be an easier success given that Heroscape already has a community that has wanted new product for 12 years.
Over 10,000 people payed $575 for that Unicron? It's just a display piece that didn't require a team of playtesters. It certainly cost extra money to pay for the individual components to be assembled into a complete figure, but still I wouldn't pay that much for it