Still More Delays on Castles from House Mouse

[HouseMouseGames]

I was hoping for an allocation of castles this coming week, but now I've been told the castles will not ship until the week of Oct 9 at the earliest.

Once again, I need to cancel all the credit card orders that will be out of date by the time the shipment arrives. So all orders placed before Sept 14 will be cancelled.

If you paid for your order through Paypal and you wish to cancel your order, please contact me for a refund. After all, there are limits to your patience, and I understand that.

I am so very sorry for this castle debacle. We will NEVER let anything like this ever happen again.

[LilNewbie]

Thanks for the update, Sandra! I'm riding out the storm since 90% of my items have been prepaid.
Sorry you have had to go through this trying situation!


Newb.

[markwars]

Poor Sandra.

[curseyoukhan]

you give great service even when events are out of your control. customers, like me, remember that.

[philthephreak]

Shoot, I'm riding out the storm too. I can't STILL haven't found one Castle (in Seattle of all places), let alone wave 5 or a Thaelink Tundra. I'm in for the long haul, tho I may have to place my order a third time.

[bunjee]

Thank you Sandra!
I have purchased 2 castles, but I'm still going to buy 2 or 3 from you when they come in. I'll be combining orders with others from this area if they would like to.

Thank you again.

[kenjib]

I didn't buy any castles but I just wanted to thank you for the stuff I ordered, Sandra. It arrived on Wednesday (really quickly!!!) and I've been having tons of fun with it. I am very pleased with your service and I look forward to ordering from you again. Now get some wave 3 in stock!!!

[DingoDarkly]

I'm sticking with you Sandra...Hey what's another few weeks!

[RichardD]

Sandra's levels of service are top notch. Unfortunately what we're seeing here is Hasbro giving the two-fingered salute to the fan community, by prioritizing orders to the supermarkets over orders from small retailers who are selling to those most passionate about the game.

[yanks114kd]

I already have 6 castles but I am still going to buy atleast 4 more for you Sandra. Thx for the updates you have the best customer service.

[DingoDarkly]

yeah thanks for the update sandra! i wouldn't trust anyone else with my order!

[Dragonslayer]

Waiting another month for the castles is still better than waitin 'til sometime next next year (when they are eventually released in europe). Oh well... sigh...