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-   -   Issue Getting Forum Thread Notifications (https://www.heroscapers.com/community/showthread.php?t=55876)

Chris Perkins June 22nd, 2019 10:00 AM

Issue Getting Forum Thread Notifications
 
Not entirely sure this is the right place to put this, but I have been having trouble getting notifications by email for threads I have subscribed to since the site came back online.

I got one email notification right when it came back online, and none in the week+ since then. I checked 'User CP' -> 'Subscribed Threads', and they all still say instant notification.

I've also checked my email spam folder, nothing there.

Many of the threads have had activity (I put notifications on the Gencon 2019 threads, for instance).

Has anyone else been running into this issue or have any ideas on how I can resolve it?

Xorlof June 25th, 2019 12:30 PM

Re: Issue Getting Forum Thread Notifications
 
This should be fixed. It may break again; we use Google's servers to send our emails and they are suspicious of the IP address change. If it does break again, let me know and I can re-fix it. Eventually Google will learn this new IP is legit.

Chris Perkins June 28th, 2019 09:31 AM

Re: Issue Getting Forum Thread Notifications
 
Quote:

Originally Posted by Xorlof (Post 2290488)
This should be fixed. It may break again; we use Google's servers to send our emails and they are suspicious of the IP address change. If it does break again, let me know and I can re-fix it. Eventually Google will learn this new IP is legit.

Yep, seems to be working again - I've been getting email notifications successfully for the last few days.

Thanks Xorlof!


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